FAQ's

**Due to the lunar new year and the epidemic in Asia shipping times for have been extended by suppliers. Hair and other supplies are being shipped out just slowly as people return to work.  For information please email [email protected]**


DO YOU SUPPLY HAIR?


We supply BUNDLES AND CLOSURES and a WIG COLLECTION designed by Gina Knight.


OUR COLLECTION, WHAT IS THIS?


We now have a collection wigs designed by Gina Knight founder of GINA KNIGHT WIG DESIGN. these wigs are made to order, they are hand tied and machine sewn. wigs come in sizes small to large. XS, L and XL are available upon request. New lines are added often all textures are unique to GINA KNIGHT WIG DESIGN and designed by Gina. All lace work is hand ventilated by a team of experienced wig makers, all wigs are made using 100% human hair of Asian origin. Our wigs take up to 50 hours to complete and are subjected to several quality checks. All our wigs are coloured and styled in the UK 


ABOUT OUR HAIR


All hair used for our wig collection is 100% human hair. Our core collection is made using virgin hair. The hair is steam processed to create the various curl patterns and textures. Wigs last 12 months with good care in many cases longer. Please look at the care instructions in the description of each product. 


ABOUT OUR LACE PRODUCTS 



GKWD uses quality standard Swiss lace unless stated otherwise. The lace varies from a light to medium brown depending on what is available. As standard GKWD does not offer delicate lace such as, HD lace, Hollywood or transparent lace as these alternatives can not facilitate the textures GKWD produce. 


DO YOU SHIP WORLDWIDE?


Yes we can ship worldwide. Please check our shipping section for further details.


CUSTOM WIGS


PLEASE NOTE WE ARE NO LONGER ACCEPTING ORDERS FOR CUSTOM HAND SEWN WIG USING CLIENT BUNDLES AND CLOSURES. We can create any texture and style you require, in  cap size XS*, S, M,L,XL* , length and density using our 100% human quality hair. please contact [email protected] for a price quote.


*CUSTOM SIZES


HOW DO I MEASURE MY HEAD?


Simply follow this handy guide if you get stuck please email us or get in touch via social media or email


WHEN WILL MY WIG ARRIVE?


Please allow SIX WEEKS for your wig to be made. 6-8 WEEKS FOR CUSTOM ORDERS. Your wig will be shipped recorded delivery.  AT BUSY PERIODS THE WAIT TIME WILL INCREASE PLEASE KEEP THIS IN MIND WHEN PLANNING YOUR PURCHASE.